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User should connect to VPN and then install QWS3270 Plus on their computer.

Here are some articles to learn how to order and install QWS3270 Plus.

FAQ's

If user is having issues connecting to VPN then they should wait approx. 10 minutes and then try again to re-connect to VPN. Sometimes system reboot is required.

QWS3270 Set up steps:

  • User double clicks on the QWS3270 ikon.

  • QWS3270 application registration page displays as below.

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  • User enters the software activation key in the blank text box and clicks on the “Register” button.

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  • System displays a “New Session Wizard” window.

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  • User clicks on the “Next” button.

  • System requests the user to enter Host name of the computer to connect to the space provided.

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  • User enters 168.56.69.91 in the first field and leaves the second field blank, then clicks on the “Next” button. System displays a new window with default Port Number “23” User clicks on the “Next” button.

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  • System asks user to select their preferred size of the 3270 screen. User leaves the default option selected as 24x80 and clicks on the “Next” button.

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  • Systems asks user to specify the name of new session. User specifies the unique new name for session as ex: “TX HHSC” and clicks on the “Next” button.

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  • System displays the new window with success message that “You have completed the New Session Wizard.” User clicks on the “Finish” button.

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  • System displays the main page. User clicks on the QWS3270 and clicks on the “Connect”. New session name should appear as “TX HHSC”. User again clicks on the “Connect” button.

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  • User clicks on the “Edit” button Options → Security System displays a new window to select session options.

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  • If Texas Care User bought QWS3270 Secure then they need to uncheck “Enable Secure Connection” check box, then, click on “Apply” and “OK” button.

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