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Here are some articles to learn how to order, install and install uninstall QWS3270 Plus.

FAQ's

If user is having issues connecting to VPN then they should wait approx. 10 minutes and then try again to re-connect to VPN. Sometimes system reboot is required.

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  • User enters the software activation key in the blank text box and clicks on the “Register” button.

  •  User  QWS3270 window should say “Licensed to Brandon Associates Company” on the top.

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  • User clicks on the QWS3270 Menu option on the top and selects “New Session Wizard”.

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  • System displays a “New Session Wizard” window.

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  • Systems asks user to specify the name of new session. User specifies the unique new name for session as ex: “” sysaGM.state.ga.us and clicks on the “Next” button.

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  • System displays the new window with success message that “You have completed the New Session Wizard.” User clicks on the “Finish” button.

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  • System displays the main page. User clicks on the QWS3270 and clicks on the “Connect”. New session name should appear as “TX HHSC” ““sysaGM.state.ga.us””. User again clicks on the “Connect” button.

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  • User clicks on the “Edit” button Options → Security System displays a new window to select session options.

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