Password Issues

We cannot help with any password issues. The Jolly Giant QWS3270 application allows a Windows PC to connect to/interact with a Mainframe System. Once you've connected to the host system, any questions about the mainframe system should be addressed to the System Admin or Tech Support.

Here are helpdesk numbers for commonly used mainframes that our customers connect to:

If you are looking to connect to the North Carolina AOC, call 919-890-2407.
If you are looking to connect to the Texas HHSC, call 512-438-4720.