User should connect to VPN and then install QWS3270 Plus on their computeruninstall if they have any previous version installed on their machine before installing QWS3270 and they should be connected to VPN.
Here are some articles to learn how to order, install and install uninstall QWS3270 Plus.
If user is having issues connecting to VPN then they should wait approx. 10 minutes and then try again to re-connect to VPN. Sometimes system reboot is required.
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User double clicks on the QWS3270 ikon.
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QWS3270 application registration page displays as below.
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User enters the software activation key in the blank text box and clicks on the “Register” button. User
QWS3270 window should display like a below example specific to your company’s License.
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User clicks on the QWS3270 Menu option on the top and selects “New Session Wizard”.
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System displays a “New Session Wizard” window.
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Systems asks user to specify the name of new session. User specifies the unique new name for session as ex: “” “sysaGM.state.ga.us” and clicks on the “Next” button.
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System displays the new window with success message that “You have completed the New Session Wizard.” User clicks on the “Finish” button.
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System displays the main page. User clicks on the QWS3270 and clicks on the “Connect”. New session name should appear as “TX HHSC”. User again clicks on the “Connect” button.
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User clicks on the “Edit” button → Options → Security → System displays a new window to select session options.
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If Texas Care User bought QWS3270 Secure then they need to uncheck “Enable Secure Connection” check box, then, click on “Apply” and “OK” button.
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System displays the main page. User clicks on the QWS3270 and clicks on the “Connect”. New session name should appear as ““sysaGM.state.ga.us””. User again clicks on the “Connect” button.
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System displays the QWS3270 connection page with Date, Time and other useful information for user.
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