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FAQ's
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Table of Contents
How to do I order QWS3270 Secure?
How to do I install QWS3270 Secure?
When uninstalling the trial version, can I just delete the QWS3270 Secure directory?
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My printer attempts to print in shades of grey. Is there a way to turn color printing off?
What if my question isn't answered here?
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How
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do I order QWS3270 Secure?
There are four different ways to order our software and three different ways to pay:
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- Credit cards: VISA, MasterCard credit cards are accepted for telephone or fax orders.
- Purchase orders (including government purchase orders) are accepted. Standard payment terms are net 30 days. The purchase order can be emailed or phoned to our attention. See contact information for details on how to contact us.
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How
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do I install QWS3270 Secure?
If the trial version of QWS3270 Secure is installed, we recommend that this version be uninstalled before installing the full version.
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Some black and white printers ( for example the HP PCL 6) will make an attempt at rendering color in shades of grey. This causes QWS3270 Secure to detect these printers as color printers. The screen prints will be printed in these shades of grey. Colour printing can be disabled. See the Print Formatting Options topic for details.
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Anchor support support
What if my question isn't answered here?
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Please open a support ticket with our Help Desk by sending an email with the full details of your question to: